<!doctype html public «-//w3c//dtd html 4.0 transitional//en»> http-equiv=content-type> This book constitutes the first “user’s manual” of operational methods and tools for the health care system. Using 100 practical examples, from “ABS analysis” to “surcharge calculation,” it succinctly presents relevant terminology, methods, and tools along with examples from health care practice (including tables, lists, numerical data, calculations, text templates,or figures).