Exponential Organizations, Michael Malone, Salim Ismail, Yuri van Geest
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Michael Malone,Salim Ismail,Yuri van Geest

Exponential Organizations

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Establishing a corporate culture starts with learning how to effectively track, manage and reward performance. And that begins with designing the OKR system we outlined in Chapter Four, and then continues through the process of getting the team habituated to transparency, accountability, execution and high performance.
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Culture eats strategy for breakfast.
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According to noted hotelier Chip Conley, “Culture is what happens when the boss leaves.”
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Those who really want something will find options. Those who just kind of want it will find reasons and excuses.
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Entrepreneurial success rarely comes from the idea. Instead, it comes from the founding team’s never-say-die attitude and relentless execution.
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The pace of growth of an ExO requires an extra emphasis on a fully synergistic core team. As Arianna Huffington says, “I would rather have somebody much less brilliant and who’s a team player, who’s straightforward, than somebody who is very brilliant and toxic to the organization.”
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The original team is now known as the “PayPal Mafia,” and its members have helped one another on subsequent startups, including Tesla, YouTube, SpaceX, LinkedIn, Yelp
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startup is a human institution designed to deliver a new product or service under conditions of extreme uncertainty
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our studies suggest that for an ExO to achieve the 10x baseline threshold and earn the ExO title, it often needs only four (or more) of the eleven attributes to succeed. That is a sufficient number to dominate a new market with information services or to drop the denominator (costs) into an existing one.
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we are moving toward a world in which everything will be measured and anything can be knowable, both in the world around us and within our bodies. Only enterprises that plan for this new reality will have a chance at long-term success.
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Anything predictable has been or will be automated by AI or robots, leaving the human worker to handle exceptional situations. As a result, the very nature of work is changing and requires more initiative and creativity from every team member. At the same time, team members often wish their organizations had more trust in them.
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the rise of ExOs is a deepening of the specialization trend that started 10,000 years ago: only focus on those areas in which you are really outperforming
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when successful, ExOs will build on the leverage created by their externalities and become platforms.
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one key advantage of a small team is that it can take on much bigger risks than a large one can
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each individual can (and should) manage himself or herself as a business.
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the marginal cost of supply goes to zero.
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The NPS is largely based on a single, direct question: How likely is it that you would recommend our company/product/service to a friend or colleague?
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These days, product development cycles are measured not in months or quarters, but in hours or days.
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e seem to be entering an era of “winner-takes-all” markets.
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The same is true of single-board controllers, where Arduino has assumed dominance. No surprise, then, that one of the most popular new memes in the computer business is that “hardware is the new software.”
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