Pilar Orti

If it’s competitive, designing an open space for discussion, where everyone can hear everyone else and see each other’s designs or scribbles, might not be the best option – that is, unless you want to challenge and change that culture through changing the environment.

if we are really competitive, those spaces might end up being unhealthy, bragging noticeboards. Or if we are used to keeping our heads down and barely interacting with anyone else, when we move to online communication, we could end up with an unused space that screams: ‘Nobody cares!’

I have observed that little thought goes into designing the digital workspace in a way that is in line with the organisation’s or team’s culture, or that helps us change it when we need to do so.