Customer Service Culture Bundle, 3 in 1 Bundle: Customer Service Success, How to Keep Your Customers, and Create Customer Loyalty

If you’re in business, you’ll understand more than anyone else that business is not all about product features, benefits, revenue, or anything so stuffy and businesslike. It’s about people. Do you have an idea of how important and crucial customer retention is? The results of an online loyalty study published in Harvard Business Review reveal that for the typical business, a five-percent increase in customer retention translates to anywhere between a 25 and 95 percent increase in profits. That's the power of customer retention for you!

This audiobook will teach you the fundamentals of good customer service. You will learn how to understand what your customer expects of you. And more importantly, what you should expect of your customer so you can provide excellent customer care. You will learn all about customer retention and how to accumulate loyal customers who will always patronize your business.

In this 3 in 1 bundle, you will get the following audiobooks:

Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service
How to Keep Your Customers: Learn All the Effective Tools and Practices on How to Retain Your Customers Through Exceptional Customer Service
Create Customer Loyalty: The Essential Guide on How to Get and Keep Your Customers, Discover Strategies on How to Maintain Your Customer Base and Retain Their Loyalty

Customer loyalty is the single most important element to retain within a business relationship so it’s important to learn how. If you want to learn more, take action today and download Customer Service Culture 3 in 1 Bundle today!

Steve Kaufman

Audiobücher